Dial-A-Ride

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DAR Van

Dial-A-Ride Services

Norwalk Transit offers additional curb-to-curb transportation options beyond bus services for qualified City of Norwalk residents. These services are categorized as Dial-A-Ride Services in which the patron makes a reservation with the service provider. Upon advanced request(s) placed by the patron, the vehicle can also be mobility device accessible (i.e. wheelchair ramp)

Registration for the programs are administered at the Transportation / Public Services Facility (Customer Service Lobby) located at 12650 E. Imperial Highway in the City of Norwalk, just east of Bloomfield Ave., next to the Norwalk / Santa Fe Springs Metrolink Station. Overview of the programs are as follows:

Advanced Reservation

The Advanced Reservation Dial-A-Ride (DAR) program is available to senior citizens (60-years of age and older) and disabled residents of the City of Norwalk. Downloadable applications are conveniently located below.

Trip Parameters: Any location within the City of Norwalk.

Weekday Service: Monday – Friday between 7:00 a.m. to 7:00 p.m.

Weekend Service: Saturday & Sunday between 9:00 a.m. to 5:30 p.m.

Cost: $1.00 fare for one-way trip. Cash or TAP Card accepted.


User-Subsidy Taxicab Program

The User-Subsidy Taxicab Program is also available to registered DAR patrons who have transportation needs to pre-approved Medical Facilities outside of the City of Norwalk and accessible taxicab voucher service on weekdays between the hours of 7:00 p.m. and 10:45 p.m. for riders who have transportation needs during the evening in the City of Norwalk.

Authorized Medical Offices outside City of Norwalk (i.e. Bellflower, Downey, Lakewood and Whittier)

Trip Parameters: Pre-approved Medical Facilities within surrounding cities.

Weekday Service: Monday – Friday between 7:00 a.m. to 7:00 p.m.

Weekend Service: Not available

Evening Service

Trip Parameters: Any location within the City of Norwalk.

Weekday Service: Monday – Friday between 7:00 p.m. to 10:45 p.m.

Weekend Service: Not available.

 

** Effective July 1, 2016, the Taxi Paper Voucher Program will be converted to a new Swipe TaxiCard Program. **

TaxiCard Registration Form [PDF]

Cost: Present your TaxiCard® to the taxi driver. The driver will swipe and return your card. At the end of your trip you will have your card swiped again and pay the $1.00 co-pay and any remaining trip balance exceeding $16.00 value. Cash payment only.

For more information, please contact our Customer Service Office at (562) 929-5550 or via email at transportation@norwalkca.gov

 Accessible taxicab voucher service operating on weekdays between the hours of 7:00 p.m. and 10:45 p.m. is provided for riders who have transportation needs during the evening in the City of Norwalk.

 

 

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